The information we learn from customers helps us personalize and continually improve your shopping experience at Timbuk2.com. Here are the types of information we gather.
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses Timbuk2.com. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at Timbuk2.com if we cannot recognize you, we want you to be aware that these tools exist.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from Timbuk2.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
We might receive information about you from other sources and add it to our account information.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Timbuk2.com's coolest features, and we recommend that you leave them turned on.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
Sometimes we send offers to selected groups of Timbuk2.com customers on behalf of other businesses. When we do this, we do not give those businesses your name and address.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only five digits of your credit card number when printing an order confirmation. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your account and to your computer. Be sure to sign off when finished using a shared computer.
Timbuk2.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Timbuk2.com only with the involvement of a parent or guardian.